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Unmapped Items Alert

On your cash up page, you may see an alert telling you that you have unmapped items. Here's how to handle it!

Matt Taylor avatar
Written by Matt Taylor
Updated over 3 years ago

This is relevant for all of you with a till integration! You will see an alert (as pictured below) if there are revenues/payment methods being processed on your till, that aren't appearing on Opsyte.

This may be because you have added a new category to your till, such as new menu items, or a new payment method!

When this banner appears, it means that you need to set up the new item's mapping. Until these are mapped, your Cash Up won't balance and you will see variances.

Please contact customer support to get your items mapped. The best way to contact us is by clicking the green chat icon at the bottom of your page.

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