If you set Fixed holiday hours, then for holiday requests, we bypass average shift length calculation and use the department's default hours.
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To set the fixed holiday hours by department, follow the steps below:

1. Go to company settings

2. Click "Staff Departments & Sections / Job Roles"

3. Click "Manage Departments"

4. Click "Set Fixed Holiday Hours"

5. Click "Edit"

6. Input the amount of fixed holiday hours.

7. Click "Save"

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